Neeraj Tiwari realized a huge gap in the job market and security sector. While looking for an opportunity for himself, he decided to create a platform for others struggling like him. This led him to found HCCiL in 2012 which is now making crores in revenue by providing jobs to millions of people in different sectors.
| Startup Name | HiTech Human Capital (India) Ltd (HHCiL) |
| Founders | Neeraj Tiwari |
| Industry | Security Guarding and Facility Management Company |
| Company Classification | Public Limited Company, as of 2023. |
| Headquarters/based-in | Ahmedabad, Gujarat, India |
| Idea | To offer a wide range of tailored facility management services to different sectors. |
| Revenue | No information about present revenue.
Aims to raise Rs 1,000 crore by March 2027 through IPO. |
| Date of Commencement | 2012 |
| Investments | Rs 50,000 |
Competitors: Cyber Octet Pvt Ltd, Accurate Security and Allied Services, AI Security Services, Tana Security & Personal Force, India F1 Security, Ray First Secure Solutions, Navkar Security Service, and Pride Security and Allied Services
The Problem: Why Does This Matter?
“We will call you.”
Hearing this is enough for a jobseeker to understand that: They will never hear from that company.
Neeraj Tiwari, a fresh graduate, found himself trapped in this circle in 2012. He was struggling to land a job despite his qualifications.
Moreover, Price cutting and unfair competition prevail in the security sector, hindering the potential growth and sustainability in the sector.
The Solution: HiTech Human Capital (India) Ltd (HHCiL)
Instead of wasting any more time on this, Neeraj decided to do something rather big. He decided to create opportunities, not just for him, but for several others suffering in job hunting.
This led to the foundation of HiTech Human Capital (India) Ltd (HHCiL) in 2012. He started with 10 staff members and an initial capital investment of Rs 50k.
The company offers high standards of quality and efficient services:
- Background Verification: To maintain trust and integrity during hiring and partnerships, HHCiL performs thorough checks on employment history, criminal records, education, references, and identities.
- Corporate Risk Management: Through these services, companies effectively manage financial and operational risks. HHCiL manages risks to minimize costs and maximize value to ensure business resilience amid uncertainty.
- Electronic Solutions: Offers solutions like video surveillance and access control, along with intrusion detection to protect businesses from threats.
- Facility Management: Offers comprehensive, cost-effective, and effective solutions like cleaning, pantry maintenance, pest control, and housekeeping for corporate houses, large office complexes, and private and public organizations.
- Fire & Safety Training: The company prepares individuals for fire emergencies through comprehensive training, which includes fire suppression systems, emergency evacuation plan development, and installation of fire alarm systems. Also, 24/7 emergency response and fire risk assessments ensuring complete client safety.
- Payroll Management: HCCiL ensures timely tax and employee payments, along with tailored solutions for global businesses.
- Security Solutions: Adhering to Private Security Agencies Regulation Act (PSARA) guidelines, they provide highly trained personnel (guards, supervisors, and security officers). Most of them are from parliamentary and defense backgrounds.
By 2015, after overcoming numerous challenges, HHCiL registered as a private limited company. Slowly, the company expanded but its true resilience was witnessed during the post-COVID era.
With its market penetration strategy, HHCiL was able to expand to 12 states with more than 4000 personnel.
In 2023, HHCiL transformed into a public limited company.
Business Model: How Do They Make Money?
Consistently, HHCiL has been delivering strong financial output, with average revenue growth of 38% and 20% of Profit After Tax (PAT) every year.
HHCiL achieved this growth without heavily relying on aggressive business development or marketing strategies. However, the strategy it follows is to diversify its clients in different sectors to ensure that it remains resilient and adaptable.
HHCiL’s client base is more than 250 organizations. The company takes monthly feedback and makes improvements to ensure the best services to its clients.
According to Neeraj Tiwari, the founder of HCCiL, the security sector contributes approximately 10 million people across the country accounting for 23% of the nation’s GDP.
Challenges/Struggles: What Roadblocks Are They Facing?
Challenges
Early years were filled with various challenges but the primary challenge was to convince clients to trust a new company.
It was quite difficult to make a name in the highly competitive security and facility management sector.
Solutions
With a focus on delivering quality services, Neeraj and his team earned a reputation in the market. Thus, word of mouth became their strongest tool.
By 2015, HHCiL expanded offering a wide range of services.
Future Vision: What’s Next?
After listing as a public limited company, HHCiL is targeting an IPO by FY 2027-28 and aims for a revenue of around Rs 1,000 crore by March 2027.
Key Takeaways: Why Should Users Care?
From Neeraj Tiwari, we can learn how to be resilient in our decisions, dreams, and services we provide. Also, we should convert struggles into opportunities if we want to thrive in our lives.
Pic Credits: HiTech Human Capital (India) Ltd., HCCi
