When Nancy Paul, Google Tech HR took to LinkedIn for sharing her everyday question and answer rounds with people, in general, people get to see how humor can save your day.
In the age of developing technology and instant connectivity, it seems the boundary between job titles and job expectations is blurrier than ever. Nancy Paul, a recruiter at Google’s Bengaluru office, recently took to LinkedIn to air some of the wildest—and frankly, most amusing—misconceptions about her role at the tech giant.
When the world hears “Google,” many envision an all-knowing oracle with an answer for every digital hiccup. Apparently, for Paul, this means being mistaken for the ultimate helpdesk, tech troubleshooter, food critic, and even personal connection to Sundar Pichai himself.
“The moment I tell people I work at #Google, my job description suddenly expands,” Nancy recounted. “I become the universal helpdesk for the entire internet.”
Paul’s now-viral post detailed a hilarious mix of expectations:
- Can she fix Gmail?
- Does she have Sundar Pichai’s number on speed dial?
- Might she, perhaps, reset an uncle’s GPay malfunction or arrange a job for a friend’s son—no strings attached?
And yes, she confirmed, she gets asked about sleeping in Google’s iconic sleep pods and the details of her compensation.
Never one to take herself too seriously, Paul served up equally quippy comebacks:
- On relaying issues to Google’s CEO: “Sure thing. He’s on my speed dial. Are you kidding me?”
- When asked to fix technical problems: “Only if your definition of ‘fix’ is me asking, ‘Have you tried turning it off and on again?’”
- Regarding hiring friends and family: “Free is great, Uncle-ji. But I’m hiring talent, not handing out prizes. Or wait…was that a marriage proposal?”
- About company perks: “Of course, Aunty. Why stop there? Want my bank PIN too?”
What, Seriously?
But beneath the humor, Paul underscores a reality familiar to many in specialized roles: the persistent gap between public perceptions and actual job functions.
As Paul wrote, working at Google is not about being a living search engine or a walking catalog of job references, but rather about “staying curious, building cool things, and having enough humour to survive the assumptions.”
Her post resonated widely, drawing a flurry of reactions from fellow professionals. Many shared tales of their own workplace misunderstandings—a software engineer from HP confessed to fielding pleas to fix printers, while other recruiters empathized with being seen as a bottomless well of job opportunities.
As for Paul, she’s taking the confusion in stride—with a smile, a shrug, and plenty of punchlines. After all, in the chaotic world of tech, sometimes the best solution is a good sense of humor.