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    Home»Credit Cards

    Ulta Credit Card Customer Service

    By Peter BensonUpdated:February 21, 2023
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    Without credit cards, today’s people might not be able to live the way they live, however, there’s one thing that is more important than the credit card and that is the customer service team that is at your service when the same credit card is giving you some kind of trouble. In this article, we will discuss Ulta credit card customer service. We know about the Ulta Beauty brand and its two credit cards one of which is a Mastercard credit card. We will discuss their customer service hours and other necessary details.

    Ulta Credit Card Customer Service

    Ulta Credit Card page
    Image by ulta.com

    If you think about it, when do you require the services of a customer service team in any case? Usually when the product or service that you purchased turns out to be broken, not working well, giving you trouble, or when you don’t understand how to use it. Now we all know that all of this can happen with a credit card as well which is why the need for a customer service person or team can arrive. That is where Ulta credit card customer service can come in handy if you own this card and are facing any sort of trouble while trying to use it.

    One option to get in touch with their team is to call on 1-866-254-9971. This way you could talk to one of the company representatives and get your problem solved. They also have a dedicated number, especially for their customers who might have hearing or speech problems. They can call 1-888-819-1918.

    Ulta FAQ page states that ever since COVID-19 the staff works from their homes and so there might be an increase in the hold time. Alternatively, you can also send a mail to the company if you want to contact them.

    Ulta Credit Card Customer Service hours

    A lot of companies today take pride in providing customer service to their customers round the clock. This means that they have a team in place 24/7 to help you with any troubles or issues that you may be facing. However, that is not the case with Ulta credit card customer service hours which don’t run around the clock. Yes, their customer service team is available 7 days a week as is the case with most companies, however, the work hours are defined.

    If you want to catch hold of a customer service representative of Ulta credit card then you can do so by phone or email, however, the other person will reply or only be active between 7 am and 11 pm CT.

    You will only get a response or your call will only be picked up during those hours as that is the Ulta credit customer service availability slot. If you try to reach them out during the remaining 8 hours then you might not hear from them instantly.

    Ulta Credit Card Customer Service email

    Need more help section | Ulta Credit Card Customer Service
    Image by ulta.com

    As shown in the image above you the customer of this company have four options for contacting the customer service team. You can either call a person and talk to them on the phone, you can chat with a specialist of the company, can text them, or can send the company a mail addressing your issues and concerns to which they will get back.

    There is no time restriction for texting or emailing the team, however, the reply will only come between the hours of 7 am and 11 pm which also happens to be the time during which on-call and on-chat support team will be available.

    Ulta credit card customer service email is not available on their page. You can click on the email and it will redirect you to a page where you will be asked to fill in details as shown in the image above.

    Once you have filled in the details you click Continue. That is where your job supposedly gets done and you wait for a reply to your mail from where you might be able to learn their email id.

    Ulta Beauty Credit Card Customer Service

    Ulta Beauty credit card customer service facility can be availed through the options mentioned above. However, those might not be your only options. Today almost all brands have a great social media presence and it is no different for Ulta Beauty which also happens to have social media presence on platforms like YouTube, Pinterest, Facebook, Twitter, and Instagram.

    Social media has a lot of power and one negative comment on any social media platform can do enough damage to a brand which is a fact known by many brands.

    This is why brands try to respond to every query and complaint on social media posts and so using one of these platforms might also be of some use as it may get you a timely and appropriate response.

    Also Read: Ulta Mastercard Review: Everything there is to Know

    Ulta Credit Card Payment Phone number

    Ulta credit card payment can be made through an app, website, or even phone just like you have multiple options to connect with Ulta credit card customer service. However, making payments via phone and talking to customer service on the phone are two different things.

    You have the option to visit their official website and can make an online payment without paying any fee for the same or you can pay them via mail.

    However, if you want to make payment by phone then know that you might be charged for it. The Ulta credit card payment phone number is 1-866-257-9195, however, if you have speech or hearing difficulties then you can reach out to them via the special line by calling on 1-888-819-1918. But again remember that a call may bring extra charges on you and so it is better to go with an app or email payment option.

    That concludes and answers all concerns related to Ulta credit card customer service. Any other queries that you might have on this topic can now be solved by calling or talking with the concerned person from the customer service team or in the FAQ section on the Ulta website.

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    Peter Benson
    Peter Benson

    Peter Benson is a seasoned personal finance writer covering all things personal finance. He completed her master's degree in business and economic reporting at New York University. With expertise in student loans, consumer debt, and credit, Peter is passionate about guiding people to overcome debt and establish positive financial habits.

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