Fi Money Customer Care Number and Email

Written By Sushma Singh

Are you a Fi Money user? Then you must have faced certain glitches and problems along the way. It is common for things that are digital and technical. But worry not! With Fi Money customer care number and email support, you can reach them any time you want! In this article, we will inform you about Fi Money and their customer care number along with federal bank customer care number.

Fi Money Customer Care Number and Email

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Photo by Andrea Piacquadio on Pexels

The adoption of Financial Technology (FinTech) is on the rise, despite the recent impending uncertainty; it is ready to revolutionize banking. With the emergence of mobile-first platforms for financial transactions, stock trading, and cryptocurrency dealings, fintech is accelerating expansion by streamlining a previously complex method of managing one’s finances. Because they have grown accustomed to using digital services to make financial decisions, people today demand so much from their financial applications added on top of just the basic features.

Fi Money is bringing a similar level of benefits to the plate here for the users. You can not only get the benefits of opening a digital no minimum balance bank account, but you can also get a plethora of advantages like savings feature, money organizer, etc. here is a guide to Fi Money and how to place your complaint with their customer support.

What is Fi Money?

Fi Money about us page | Fi Money Customer Care Number

Fi Money is an online banking platform that aids in saving, increasing and organizing money. At this point, working professionals and those earning a particular wage can access FI’s services for organizing their finances effectively. Integrated savings account with the choice of zero balance savings are included in the financial app. The user can also create custom rules for the auto-bot, which can be altered to automate operations for paying, saving, and for payment reminders.

Additionally, some cash-backs and prizes may be used at specific retailers. Consumers can save 5.1% interest on terms thanks to the adaptable and wise deposit options. Additionally, personal insights help you make wiser financial choices and much more.

Fi Money complies with all security requirements mandated by the RBI in conjunction with Federal Bank, and the funds are insured for up to 5 lakh. There are various steps required to start saving funds in a smart online bank account, from the plethora of options supplied by the platform to the cost structure and procedure for signing up. You can also take benefit of their 24×7 Fi Money customer care email id and call support.

Fi Mobile App

FI money website

Fi Money has both iOS and Android applications, which you can download from the App Store and Google Play Store easily. One can download the app and register with a few easy steps to follow. Simply enter your mobile number get the OTP and register your number. After this, enter your email ID and you will be directed to the terms and conditions page.

KYC Process

Fi has a simple KYC procedure. Enter your date of birth and PAN card information. The user will not be able to create an account with Fi if they do not have a PAN card. The app will request the full names of the father and mother once you enter the PAN number. Utilize your Aadhar information to finish the process. By conducting a brief, three-minute video conversation for KYC, the user can boost the account further and receive extra services. If stuck, call the Fi Money customer care number to get more details.

Fees and Charges

Fi Money fees page | Fi Money Customer Care Number

According to RBI regulations, deposits greater than one lakh rupees cannot be made into savings accounts created using the Aadhar OTP. A 3-minute video conference with a federal bank agent on the Fi smartphone app is necessary to eliminate the 1 lakh limit.

By forgoing the customary fees imposed by regular banks, Fi is altering the infrastructure of standard banking. Fi is a fantastic banking platform since there are no account maintenance fees, no additional costs, and no minimum balance requirements. However, to make use of Fi’s unique features, it is generally advised to deposit at least 20,000 each month for saving or transactional purposes. All users who open a Fi Savings Account also receive a free VISA Platinum Debit Card with no issuance costs.

Fi even waives fees for international purchases in addition to offering advantages for domestic transactions. Additionally, Fi’s Debit Card can be used everywhere that accepts VISA. A nominal cost of 100 INR is paid for withdrawals from an overseas ATM, and 25 INR is charged for non-financial transactions such as requesting a mini statement.

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In India, using an ATM to take money from a Federal Bank ATM is free. At other ATMs, however, there are fees associated with the sixth and subsequent transactions made within a month.

Fi Money Smart Assistant Ask.Fi

Ask Fi page

One of the best features of Fi Money is the smart assistant Ask.Fi that comes inbuilt with your application. This smart assistant is a helpful feature that will provide regular insight into your spending trend which in turn will help maintain better financial health.

Fi will establish a connection with your registered Gmail account and scan any emails related to online purchases and other transactions. You can put up queries, like ‘how much you spent last month’ or ‘what is your last amazon bill amount?’ etc. This smart assistant would also display any outstanding bills, subscriptions, and other expenses that you should be aware of.

Fi Money Customer Care

Customer care page

Neobanks is a new idea altogether. People are too used to the physical banks that have physical branches to visit as and when needed. But, as a Neobank there is no physical branch that you can visit. So you must be worried, that what if you experience any problem with your account or any transaction? Well, the good news is that there is reliable customer care support provided by Fi Money for their customers. You can call, send mail at Fi Money customer care email id or talk with customer support using the in-app live chat option.

  • Call: 080-47485490
  • Email: help@fi.care

Also Read: Niyo Bank Near Me, IFSC Code, Helpline Number

Federal Bank Customer Care

Contact center page | Fi Money Customer Care Number

You can also reach out to the federal bank customer care number if you are unable to get the problem solved regarding your account with Fi Money customer care number. As they are the partner bank with Fi Money, any money or transaction related issues can be solved by the Federal Bank as well. Calling the following numbers will connect one with a Federal Bank customer service representative:

  • 1800-425-1199
  • 1800-420-1199

These toll-free lines are accessible from any landline or mobile phone number across the country.

Customers should have the required documentation on hand before dialing any of these lines. This is crucial since the customer service agent might need to know information like your Fi Money account number, card details, etc. for identification and verification.

Customers can contact the customer service division via email in addition to phone calls. The following registered email addresses can be used to raise queries or complaints regarding the bank if the customer service numbers are overloaded:

  • contact@federalbank.co.in
  • support@federalbank.co.in

So, now if you are planning to open your account on Fi Money, the constant worry of being left unguided and unsupported is not something that should hinder you. With Fi Money customer care number and email ID, you can reach them instantly. You can also reach the federal bank customer care number if required. Customer support is vigilant and active to provide you with needed assistance at any point in time. This way you will not get stuck anywhere in the process and can have a smoother experience overall with the app.

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Sushma is a full-time blogger and financial expert. Join Sushma and 10,000 monthly readers here to learn how to save and invest your money wisely.

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